Returns & Refunds
For step by step instructions, please refer to our exchange/return form at this link - (HERE).
RETURN/EXCHANGE POLICY: All return/exchange requests must be made within 30 days of the purchase date.
Merchandise that is unworn, unwashed, and with the tag still intact can be returned for a refund or exchanged with BCC within 30 days of delivery.
In the case of exchanges for a different size or item: Please include this form with your exchange and provide reason code. The original item must first be shipped to and arrive at our location before an exchange can be sent out.
All returns and exchanges will need to have the return form on the back of the packing slip filled out and included with your returned package - NO EXCEPTIONS.
Please note we do not refund original shipping fees and we do not cover return costs for return/exchange requests.
REFUNDS: If an item is being returned for a refund please include the packing slip form with your return and provide reason code. The item must first be shipped to and arrive at our location before a refund can be provided.
Please allow up to 14 business days for the amount to show up on your account after the refund has been processed.
DAMAGES/MISS-SHIPS: In the case of damaged or incorrect item(s): Please include this form with your miss shipped item and provide reason code.
Blackcraft will issue a pre-paid Return Label for all domestic customers. However, we are unable to provide return label service for international customers. For all international customers, please contact us at firstname.lastname@example.org
Please send all returns/exchanges to: 2890 E Via Martens, Anaheim, CA - 92806, United States.